Non-member Club site rules
We want people to enjoy their holidays as much as possible. Our non-member Club site rules are there to make everyone's life a little more relaxing and encourage site users and visitors to show consideration for others.
1. Entering the site
a. Arrival time on site is normally after either 12 noon or 1pm and before 8pm. Please check individual sites for exact times.
b. The site staff have the right to refuse entry to the site where, in the site staff's opinion, a breach of health and safety, site rules and/or Club by-laws may occur.
c. When you arrive at the site, please see the site staff and pay your pitch fees for your stay.
d. Due to restrictive parking on sites, if you wish to have any visitors during your stay, please contact site staff prior to your arrival. We cannot accommodate any overnight visitors in addition to your booking.
2. Management
a. If you need help, advice or have any difficulties please ask the site staff. They are responsible for the smooth running of the site and for making your stay as pleasant as possible.
b. So everyone can enjoy holidaying on site, please follow the site staff's requests and all notices and instructions. Your health and safety is important, so please take care of yourself and others on the site.
c. Compliance with our Club site rules is a condition of site usage for members and non-members. Those not complying may be asked to leave site by the staff.
d. For everyone's safety, please make sure your electrical equipment complies with all the current British Standards and Regulations. We're responsible for the safety of electrical points up to socket outlets. Cables, plugs and all equipment connected to them are your responsibility.
3. Behaviour on site
a. Please make sure you, and anyone staying with you, respect the comfort and convenience of other site users. When you're on site please don't behave in a way that discredits the Club.
b. If you have children with you on the site, you are responsible for their supervision.
c. No one wants their property damaged, so ball games are not allowed near the pitches. Please ask the site staff if there is anywhere suitable to play ball games.
d. Verbal or physical abuse on site will not be tolerated. This will result in you and anyone staying with you being asked to leave the site immediately.
4. Using your pitch
a. The maximum time you're allowed to stay on site is 21 consecutive nights.
b. Please check with the site staff how your outfit/tent should be positioned in relation to the pitch marker.
c. For safety reasons, please ensure you pitch your outfit/tent, within your allocated pitch space.
d. To show consideration for others, please leave your pitch clean and tidy on departure.
e. Please do not leave your outfit/tent unoccupied overnight.
f. Please note that no pitch transfers will be allowed during your stay
g. If you have a motorhome and you're leaving the site for a while, save your pitch by marking it as occupied.
5. Using awnings or tents
a. You can erect an awning on most pitches, but please make sure you can take it down easily and transport it with your outfit. You may also put up a tent for extra sleeping accommodation, or a specially designed toilet or cooking tent, provided the main outfit is occupied, but please keep them within your pitch area.
b. Please protect the pitch grass by lifting your groundsheets and side flaps of awnings, tents or annexes at frequent intervals or as required to by Site Staff.
6. Sanitation
a. You may only empty the contents of chemical closets at the disposal points provided.
b. Please wrap disposable nappies and similar bulky items in a bag and place them in the bin provided. Please don't put them in the toilets or chemical closet emptying points.
7. Waste water
a. Please collect your waste water in a suitable container and empty it at the disposal point provided. Please don't allow it to overflow.
8 Rubbish disposal
a. Please recycle as much of your rubbish as you can.
b. If you need to use medical equipment such as hypodermic needles, you must provide your own safe means of disposal.
9. Fire precautions
a. As soon as you can after you've arrived, get to know the site's fire safety precautions and locations of fire points.
b. You must not light fires on the site.
10. Barbecues
a. If barbecues are permitted on site, please make sure you keep smoke and fumes under control so you don't annoy your neighbours.
b. Your barbecue must be raised off the ground enough to reduce fire risk and avoid grass damage.
11. Dogs and other pets
a. You are responsible for your pet's behaviour. You must make sure your pet is under control at all times and dogs must be kept on a secure lead no more than 3 metres long.
b. We know accidents can't always be avoided, but in the event of fouling on your pitch please clean up quickly and use the dog bins provided. Please also follow this practice elsewhere on the site and when using the dog walks.
c. Only guide or assistance dogs are allowed into any of the facilities on site.
12. Noise
a. Please think of others and keep musical instruments, radios, televisions and so on, at a considerate noise level. Generators should also be used with consideration for others, so please don't operate them between 6pm and 9am.
13. Site roads
a. Normal highway rules apply on sites. Please follow the principles of road safety. You must have a full current driving licence and insurance for the vehicle driven. Cars and motorhomes must have a valid road fund licence.
b. Bicycles, skateboards, scooters and roller skates are allowed on sites although, of course, consideration should be shown to other visitors. Speeds should not exceed a fast walking pace (5mph) and one-way systems should be followed at all times. Please give way to pedestrians, and remember that other visitor's pitches are strictly 'no-go' areas. No cycling or skating is permitted on site between the hours of dusk and dawn, as determined by the site staff. Please observe any no cycling signs on site, such as around toilet blocks, and ensure that children are supervised at all times. Remember that the principles of road safety should be observed and special care should be taken when cycling onto and off roadways. Please ask the site staff about designated cycle routes nearby.
14. Booking your pitch in advance
a. We are not able to reserve specific pitches.
b. Arrivals must be before 8pm, unless you have made a prior arrangement with the site staff.
c. We ask that visitors unable to take up their site bookings give as much notice as possible when cancelling or amending so that others can take advantage of the pitch. The minimum notice required for any cancellation is 72 hours from midday on your arrival date.
15. Leaving your pitch
a. Pitches should normally be vacated by 12 noon.
b. If you'd like to remain later on site, not necessarily on your pitch, have a word with the site staff. Be aware that charges may apply.
c. We understand that visitors sometimes wish to leave site earlier than originally planned. However, we do ask that in these instances a minimum of 72 hours' notice is provided to the site staff of your intention to leave site early. This enables us to make the pitch available to other visitors. Failure to do so will incur a charge of one site night. 72 hours will be calculated from 12 noon on the day of notification.
View our non-member terms and conditions.