Cancellation policy
Non-attendance - cancellation
- If you’ve let us know you’re unable to attend 2 weeks or more before the course, the full fee will be refunded, less the course admin charge of £20.
- If you’ve let us know less than 2 weeks before the course, a 50% refund, less the course admin charge of £20 will be given.
- If you haven’t let us know more than 48 hours prior to the start of the course, we are unable to give you a refund.
If you’d like to cancel your course place, please contact the Events department at Club offices. If cancelling on the day of a course, please also get in touch with the Training Centre.
If you’d like to cancel your course place, in the first instance please contact the Events Department at Club offices and, if cancelling on the day of a course, please get in touch with the Training Centre also.
Transfer of booking
If having enrolled on a course, you transfer your booking to another date or venue, an administration charge of £20 will be made per person. If the transfer is made within 48 hours prior to the commencement of the original booking, a further charge of 50% of the course fee will be made. Bookings can not be transferred to the following year.
Cancellation of course
If, for any reason, a course is cancelled, those accepted on the course will be offered an alternative course where possible or refunded the full fee.
In normal circumstances you will be notified of cancellation at least ten days before the date the course was due to commence. No administration charge will be due in these circumstances.
